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We read everything that comes in and answer most messages within two business days.

Support

Problems with playback, purchases or your account are handled fastest by email, with your account address and, where relevant, the series and episode in question.

Billing and refunds

Purchases made on the website are handled by us directly. Purchases made inside the iOS or Android app are handled by Apple and Google respectively, and refunds for those must be requested through the store that processed the payment.

Licensing and press

For content licensing, partnerships or press enquiries, tell us a little about your catalogue or publication and we will route your message to the right person.

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